REPAIRS
&
PRODUCT CARE
Lana quality
Defined by head-turning details, each piece is crafted with 100% authentic materials, including 14KT gold, the highest quality natural diamonds, and finished with our signature high gloss shine. All of our diamonds have the following characteristics:
Cut: Full · Color: G-H · Clarity: VS-SI1
The diamonds we offer have been purchased from legitimate sources that are conflict-free and in compliance with the Kimberly Process.
REPAIRS
We want your jewelry to maintain its highest quality, beauty, and shine. If your jewelry needs a repair, refurbish, or alteration, please click here.
Please note: Our repair turnaround time is about 6-8 weeks. Repairs are not accepted at our flagship store. For liability reasons, all repairs must be submitted through our website here. LANA will not accept any repairs that have previously been worked on by a third-party jeweler.
JEWELRY CARE
Keep your jewelry looking as brilliant as the day you made it yours. Limit contact with water, chemicals, lotion, and perfume. Ensure you have your jewels cleaned periodically by a professional to keep the diamonds and gold glistening. To prevent damage to your Lana jewelry, we recommend you store each piece separately in pouch provided.
LIQUID GOLD
The herringbone is a complex chain that is not completely flexible and cannot be bent. Unfortunately, this chain is unrepairable. Please be mindful when caring for your Liquid Gold pieces and lay flat when not in use.
Hollow Hoops
Our Hollow Hoops are unique by nature and cannot be repaired once damaged. Store in pouch when not in use to keep your hoops shining.
THREADED EARRINGS
Secure thread-through earrings with included plastic backings.