QUALITY AND CARE
Lana Jewelry uses the highest quality gold and precious stones. All pieces from Lana Jewelry are 14KT gold, known for its beautiful color and durability, as 14KT gold is the sturdiest of gold.
Lana Jewelry uses the highest quality diamonds, even in the smallest form. All of our diamonds are hand-picked and have the following characteristics:
The diamonds used in our pieces have been purchased from legitimate sources that are conflict-free and are in compliance with the Kimberly Process.
Keep your jewelry looking as brilliant as the day you made it yours. Limit contact with water, chemicals, lotion, and perfume. Ensure you have your jewels cleaned periodically by a professional to keep the diamonds and gold glistening. To prevent damage to your Lana jewelry, we recommend you store each piece separately in pouch provided.
The herringbone is a complex chain that is not completely flexible and cannot be bent. Unfortunately, this chain is unrepairable. Please be mindful when caring for your Liquid Gold pieces and lay flat when not in use.
Secure thread-through earrings with included plastic backings.
PLEASE NOTE: Lana is not responsible for any lost or damaged stones if the piece is polished by any other jeweler than Lana.
We want your jewelry to maintain its highest quality, beauty and shine.
If your jewelry needs repair, please contact us at firstname.lastname@example.org for repair instructions. Include your name, address, phone number and email address, and note the reason for repair.
Please allow 6-8 weeks for all repairs.
Lose an earring? Lana Jewelry can Make a Mate! Through this program, we will create a replacement for your lost earring. All Make a Mates are half the price of the pair of earrings, plus 10% for production costs. Please contact us at email@example.com and follow the repair instructions to send in your single earring.
All repairs should be shipped to the below address:
Lana Unlimited Co.
736 N. Western Ave., Ste.308
Lake Forest, IL 60045
We will only accept packages shipped through UPS or FedEx, with insured value.
PLEASE NOTE: Lana will not accept any pieces for repair that have been worked on by a third-party jeweler.